Refund Policy

• ​We stand behind the quality of our products. If your item has a manufacturing defect or if we made an error in printing, please contact us within 5 days of receiving your order.

• In cases of manufacturing defects or errors on our part, we will offer a replacement or refund. Please provide clear photos of the defect or error and your order details to facilitate the process

• Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges on custom-designed items, including but not limited to T-shirts, hoodies, or other apparel.

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• To be eligible for a refund or replacement, the following conditions must be met:

• The item must have a clear manufacturing defect or printing error.

• The claim must be made within 5 days of delivery.

• The item must be in unused, original condition (if applicable).

• If eligible for a return, Retro Studio will provide instructions for the return or exchange process.

• Return shipping costs are the responsibility of the customer, except in cases of manufacturing defects or errors caused by Retro Studio.

• Refunds will be issued via the original payment method within 2 business days of approval.

• Retro Studio reserves the right to issue refunds in the form of store credit at our discretion.

• Shipping costs are non-refundable. If you are eligible for a return, the cost of return shipping will be your responsibility, unless the return is due to a mistake or defect on our part.

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• If your order is damaged during transit or lost, please contact us immediately. We will assist in filing a claim with the carrier, but Retro Studio is not responsible for lost or damaged items after they have been shipped.